Terms of service

Cable House operates this website and store, including all related features, tools, products and services. By accessing, browsing or purchasing from our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you should not use our services.

By using our website, you confirm that you are at least 18 years old, or using the site with the consent of a parent or guardian. You also agree that any information you provide is accurate and complete.

We make reasonable efforts to ensure that product descriptions, images and specifications are accurate. However, colours and appearance may vary depending on your device, packaging may change from time to time, and minor variations may occur. We do not guarantee that products will meet personal or subjective expectations beyond their intended purpose. We may update, modify or discontinue products at any time.

When you place an order, you are making an offer to purchase a product. Orders are only accepted once payment has been successfully processed and we have confirmed the order. We may refuse or cancel orders where necessary, including in cases of suspected fraud, pricing errors or stock availability issues.

All prices are shown in Australian Dollars unless stated otherwise. Prices may change without notice. By placing an order, you agree to provide valid payment details and authorise us to charge the total amount payable.

Delivery timeframes are estimates only and may vary. We are not responsible for delays caused by shipping carriers, customs processes or events outside our control. Risk of loss or damage passes to you once the order has been delivered.

Returns and refunds are handled in accordance with our Returns Policy. Nothing in these terms excludes or limits your rights under Australian Consumer Law.

Our products should be used as intended and with compatible devices and chargers. We are not responsible for issues resulting from misuse, improper handling, physical damage, unauthorised modifications, or the use of faulty or non-compliant third party devices.

All content on this website, including branding, images, text and design, is owned by or licensed to Cable House. You may not copy, reproduce or use any content without our written permission.

Our website may include links to or integrations with third party services. We are not responsible for the content or operation of those services, and your use of them is at your own risk.

Your use of our website is also governed by our Privacy Policy. Certain information may be processed by third party providers such as Shopify and payment processors.

If you submit reviews, feedback or other content, you grant us a non-exclusive, royalty-free licence to use, reproduce and display that content. You agree not to submit anything unlawful, misleading or abusive. We may remove content at our discretion.

We may correct errors, inaccuracies or omissions at any time, including after an order has been placed. Where necessary, we may cancel affected orders and issue a refund.

To the extent permitted by law, we are not liable for indirect or consequential loss arising from the use of our website or products. Nothing in these terms excludes any rights or remedies you are entitled to under Australian Consumer Law.

You agree to indemnify Cable House against any claims, damages or losses arising from your misuse of the website or breach of these terms.

We may suspend or terminate access to our website if we believe there has been misuse or unlawful activity.

These terms are governed by the laws of New South Wales, Australia, and any disputes will be subject to Australian jurisdiction.

We may update these terms from time to time. Continued use of the website indicates acceptance of any changes.

If you have any questions, you can contact us at hello@cablehouse.com.au